Business software is a set of computer applications designed to aid with the management and performance of a business and increase efficiency and accuracy. They are used for a variety of tasks, such as customer relationship management, project management, sales force automation and financial accounting. There are many kinds of software for business each one adapted to the needs of its specific industry.
For example, a business that sells products online may benefit from features such as customer relationship management software, which allows greater transparency and builds trust with customers. This software can give valuable insights into the performance of a company, such as how effectively its marketing is working or how effective its site can be in converting customers.
Business software is widely used and has played a key contribution to the growth of many businesses across the globe. Business application software was first developed for white-collar workers employing large mainframe computers to automate tasks such as bank cheque processing and manufacturing accounting. Word Perfect and Microsoft Word resulted in the demise the IBM typewriter and the mathematical spreadsheet software such as Lotus 1-2-3 or Excel became very popular with corporate consumers.
Certain business software is interactive. This means that users can manipulate data and get results instantly. Some business software can be run in batch mode. This means that it is programmed to run automatically and generate reports, without the intervention of the user. A team is formed to fix the problem when an error in the software of a business occurs, allowing users to return to their work. This is known as business application support.
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